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Description
Questions & Answers
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How long does shipping take?
Shipping time:
- North America: 3 - 5 business days*
- Worldwide: 10 - 14 working days
- Australia and New Zealand: 7 - 22 working days
Please note that due to the fact that each product is handmade and custom made for each order, shipping times may vary. All orders are shipped directly from Canada.
Do you offer a guarantee on your products?
Yes, we stand behind the quality of our products. If an item is defective, we offer an uncomplicated exchange.
How does the return work?
You have 14 days to initiate a return. Contact our
Customer Service to process the return. For hygiene reasons,
Returns of opened products are not possible.
Can I cancel my order?
Orders can be cancelled as long as they have not been shipped. Please contact us immediately.